Contact us

We’d love to hear from you! Feel free to email us at hello@posterr.shop for any questions or inquiries. Alternatively, fill out the form below, and we’ll get back to you as soon as possible.

Our team is here to assist you and ensure you get the support you need. Thank you for reaching out!

Contact form

FAQs

What is the estimated delivery time for my poster order?

We do our best to ensure that your posters reach you as quickly as possible. Typically, delivery takes between 7 to 10 business days. Please note that delivery times can vary slightly depending on your location and local postal services.

Do you offer international shipping?

Yes, absolutely! We’re happy to offer free shipping to customers all over the world. No matter where you live, we'll make sure your order gets to you securely and in perfect condition.

What is your return and refund policy?

We want you to love your posters, but if something isn’t quite right, we're here to help. You can return or exchange items within 30 days of purchase, as long as they are in their original condition and packaging. For more detailed information, please visit our Return and Refund Policy page or contact us at hello@posterr.shop.

How can I track my order?

Once your order has been shipped, you'll receive an email with tracking information so you can follow your poster’s journey right to your door. If you have any questions or need help, feel free to reach out to us at hello@posterr.shop.

What should I do if my poster arrives damaged?

We take great care to package your posters securely, but if your item arrives damaged, we sincerely apologize. Please contact us at hello@posterr.shop within 48 hours of receiving your order. Our team will work with you to resolve the issue and find the best solution.

How do I care for my poster to keep it in perfect condition?

To maintain your poster’s vibrant colors and crisp details, avoid prolonged exposure to direct sunlight. Our posters are printed on high-quality, water-resistant paper, so they’re built to last.

What payment methods do you accept?

We accept payments through major credit and debit cards, so you can easily pay with the card of your choice. The process is secure and simple, ensuring your information is protected during the transaction.